SERVICES & SOLUTIONS
Physician Group
Ancillary Lab Revenue
Capture new revenue and earn more per test with managed billing and collections for ancillary lab services.
Lower your cost of testing and start earning more ancillary revenue
Lower the cost of your tests
Only charge for tests that are appropriate and profitable
Save time while we fully manage your lab bill
Get paid more and faster with our billing team
End-to-end billing services for ancillary lab claims
- All lab billing services are performed and monitored by efficient, experienced laboratory reimbursement experts
- Our team of professionals actively monitor and follow federal, state, and commercial payer compliance regulations and keep you informed of any changes
- Your dedicated account manager answers your questions and gives you a thorough analysis of your financial performance
- Our 100% U.S. based patient service team has over 50 years of combined experience in explaining lab statements and EOBs and can answer any patient questions
- Our team of in-house developers are experts in building and navigating technology that works with your practice’s environment and needs
Automation and integration
Our technical specialists work with your practice to develop seamless and automated workflows for your facility’s environment. Your EMR system integrates with our software developed in-house to transfer data instantly and seamlessly.
Phytest has developed software and tools exclusively to help practices by managing their lab bill. Our technology was built specifically to analyze and automate the billing process for the complexities of laboratory claims. Our team of developers are in-house and constantly upgrading workflows that help our team improve our service and help your practice earn more revenue.
PHI automations
Patient health information is securely and automatically transferred from your EMR system to initiate a faster billing cycle and collect more for your practice. Any missing information is flagged by our software and our professionals follow up quickly to provide the correct data.
Decision-tree based workflows
Our software analyzes your practice’s lab tests before billing to ensure profitability.
Integration file types
We work with numerous EMR systems and can integrate through HL7, API, and most other connections.
Our portal tools are made to give you complete transparency of your billed laboratory claims. Dedicated account managers will meet with you monthly to review your performance, identify areas of concern or growth, and help you understand your lab metrics.
Web-based portal
Key performance indicators (KPIs), such as monthly collections, gross collection revenue, daily postings, and more, can be viewed quickly and easily on any device, anywhere.
Account managers
Your practice is assigned a dedicated account manager who is available to you to answer questions, walk you through your lab services performance, and address any needs you may have. We provide a monthly reconciliation in-person with your account manager.
Reporting and metrics
Get the in-depth data you need to successfully measure the performance of your ancillary laboratory revenue. Reporting and analytics are available in real-time, so you aren’t left guessing how your financials are moving on the backend. View insights on payers, aging reports, denials, client billing, patient level collections, and more.
Patient billing and services
Phytest handles all billing and collections with our team of U.S. based patient service representatives. Your practice can save time, money, and resources by allowing our team of professionals to answer phone calls, help your patients understand their bill, and collect payment efficiently and quickly.
Every patient receives a unique bill for their laboratory services from Phytest on behalf of your practice. Our easy to understand statements are customized to include your practice’s logo and direct patients to pay online or by phone.
Patient statements
Statements are sent by our team and are designed to be easily understood. Every patient receives a unique patient ID located multiple times on their bill so they can easily access our payment portal.
Patient representatives
Our on-shore team is comprised of billing professionals who can thoroughly explain EOBs to your patients. Patient representatives follow a strict process of follow-up calls and notifying patients of any available discounts, payment options, or potential collections notices.
Payment portal
Our payment portal is easily assessable to patients on their smartphone so they can pay their bill quickly and easily. The payment portal is customized with your logo and colors.
Helping all specialties become more profitable
OB/GYN
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Fertility
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Internal Medicine
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Gastroenterology
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Endocrinology
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Family Medicine
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Onboarding
We coordinate with your team to streamline an efficient and accurate transition to our services. Our Immplementation Manager guides you through all of the information-gathering and decision-making processes throughout the startup period.
Susan Crisler, Implementation Manager
Start earning ancillary lab revenue for your practice today
Meet with our team to learn more about our services and how they fit best into your facility. We’ll help you understand the best solution to helping your practice earn more revenue.